Get in touch
We'd love to hear from you
Questions about an order, sizing, or a piece you've been eyeing? Our team usually replies within a few hours.
+92 336 1117140
Message us →
Call us
+92 336 1117140
Tap to call →
infosilknsparkle@gmail.com
Send an email →
Send us a message
For order questions, add your order number so we can help faster.
- HoursMon to Sat, 10am to 8pm
Quick answers
How long does delivery take?
Orders are dispatched within 24 to 48 hours and usually arrive in 3 to 5 working days across Pakistan. Delivery is free on orders above Rs. 3,499.
Is cash on delivery available?
Yes. Cash on delivery is available nationwide, along with card and bank payments at checkout.
Will my jewelry tarnish?
Our pieces are made with stainless steel or brass bases and protective plating for an anti-tarnish, waterproof finish. Follow our care guide to keep them shining for longer.
What is your exchange policy?
Unworn items in their original packaging can be exchanged within 7 days of delivery. Message us with your order number to start an exchange.
How do the Buy 2 Get 1 Free and Super Saver offers work?
Add any three items from the Buy 2 Get 1 Free collection and the lowest priced one becomes free automatically at checkout. The Super Saver Box gives you three pieces for one fixed price.